Welcome to CR8TD.com Our Terms of Service are designed to provide you with a clear understanding of the guidelines and conditions for using our website and services. By accessing or using CR8TD.com, you agree to comply with these terms. Please read them carefully.

1. Acceptance of Terms:
   By accessing and using CR8TD.com, you agree to be bound by these Terms of Service, our Privacy Policy, and any other guidelines or rules applicable to specific features or services offered on our website.
2. User Responsibilities:
   You agree to use CR8TD.com for lawful purposes and in a manner that does not infringe upon the rights of others. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Products and Services:
   CR8TD.com offers a range of faith-based clothing items, including hoodies, t-shirts, and caps, of luxury quality at amazing prices. Product availability and pricing are subject to change without notice.
4. Orders and Payment:
   Placing an order on CR8TD.com constitutes an offer to purchase the selected products. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, inaccuracies, or suspected fraudulent activity. Payment is processed securely through our designated payment processors.
5. Shipping and Returns:
   We strive to provide accurate shipping estimates, but delivery times may vary based on location and other factors. For information on shipping and returns, please refer to our Shipping and Returns Policy.
6. Intellectual Property:
   All content and materials on CR8TD.com, including images, designs, and text, are protected by intellectual property laws and are the property of CR8TD.com. You may not reproduce, distribute, or use our content without explicit permission.
7. Limitation of Liability:
   CR8TD.com is provided "as is" and we do not guarantee that the website will be error-free, secure, or continuously available. We are not liable for any direct, indirect, consequential, or incidental damages arising from the use of our website.
8. Indemnification:
   You agree to indemnify and hold CR8TD.com harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the website, violation of these terms, or infringement of any rights of another party.
9. Governing Law and Jurisdiction:
   These Terms of Service are governed by the laws of the United Kingdom. Any disputes arising from the use of CR8TD.com will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Changes to Terms:
    We reserve the right to modify or revise these Terms of Service at any time. Any changes will be effective upon posting to our website. It is your responsibility to review the terms periodically for updates.

Thank you for choosing CR8TD.com. If you have any questions or concerns about these Terms of Service, please contact our customer support team.

Thank you for choosing CR8TD.com We aim to provide you with a seamless shopping experience and ensure that your orders are delivered to you in a timely and efficient manner. Please take a moment to review our shipping policy:

Pre-Order Items:

• Some of our products are available for pre-order. Pre-order items have estimated shipping dates indicated on the product page. Please note that these dates are subject to change due to factors beyond our control, such as manufacturing delays or unforeseen circumstances. We will notify you if there are any changes to the estimated shipping date.

International Orders:

• We happily accept international orders and offer worldwide shipping. International shipping rates and delivery times vary based on the destination country and shipping method chosen during checkout.
• Please be aware that customs duties, taxes, and fees may apply to international orders. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend checking with your local customs office for information on these charges.

Lost Packages:

• In the unfortunate event that your package is lost during transit, please contact our customer support team as soon as possible. We will initiate an investigation with the shipping carrier to locate your package.
• If a package is confirmed as lost by the shipping carrier, we will work with you to provide a suitable solution. This may include offering a replacement item, issuing a refund, or taking other appropriate actions based on the specific circumstances.

Shipping Delays:

• While we strive to provide accurate shipping estimates, delivery times may be subject to unexpected delays, especially during peak seasons or due to external factors like weather conditions, customs processing, or global events.
• We appreciate your understanding and patience in such situations. If you have any concerns about the status of your order, please reach out to our customer support team for assistance.

Order Tracking:

• For orders shipped within the UK, tracking information will be provided as applicable.
• International orders may or may not have tracking options depending on the chosen shipping method and destination country. Please refer to the shipping confirmation email for tracking details.

Address Accuracy:

• It is essential to provide accurate shipping information during checkout. We cannot be held responsible for packages that are delayed or undelivered due to incorrect or incomplete addresses provided by the customer. Please review your shipping details carefully before finalizing your order.

We value your trust and satisfaction at CR8TD.com, and we aim to ensure a seamless and positive shipping experience. If you have any questions or require further assistance, please contact our customer support team, and we will be happy to assist you.

Thank you for shopping with CR8TD.com

At CR8TD.com, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services. By accessing or using CR8TD.com, you agree to the terms outlined in this policy.

Information We Collect:

• Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, and payment details.
• Usage Data: We may gather information about how you use our website, including your browsing activity, IP address, browser type, and device information.
• Cookies and Tracking Technologies: CR8TD.com uses cookies and similar technologies to enhance your browsing experience and collect data about your interactions with our website.

How We Use Your Information:

• We use your personal information to process orders, provide customer support, and communicate with you about your purchases.
• Your data helps us enhance and personalize your experience on CR8TD.com, including recommending products that may interest you.
• We may use your email address to send you promotional offers, updates, and newsletters if you opt to receive them.

Data Security:

• We take data security seriously and implement measures to protect your personal information from unauthorized access, disclosure, or alteration.
• Our website uses secure encryption technology to transmit sensitive data, such as payment information.

Sharing Your Information:

• We do not sell, trade, or rent your personal information to third parties.
• In some cases, we share your information with trusted service providers to assist with order processing, payment processing, shipping, and marketing activities.

Your Rights:

• You have the right to access, correct, update, or delete the personal information we hold about you.
• You can manage your email preferences and opt-out of promotional emails at any time.

Children's Privacy:

• CR8TD.com is not intended for use by children under the age of 16. We do not knowingly collect personal information from individuals in this age group.

Third-Party Links:

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Changes to the Privacy Policy:

• We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version on our website.

Contact Us:

• If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact our Data Protection Officer at [contact email].

By using CR8TD.com, you consent to the terms of this Privacy Policy. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our website.

Refund Policy for CR8TD.com

At CR8TD.com, we strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, our refund policy outlines the terms and procedures for requesting a refund. Please read this policy carefully before making a purchase. By using our services, you agree to the terms outlined below.

Eligibility for Refund:

• We accept refund requests for products within 2 days from the date of delivery. To be eligible for a refund, the item must be in its original condition and packaging.
• Items that are personalised, used, or damaged after delivery are not eligible for a refund unless they are faulty.

How to Request a Refund:

1. Contact Customer Support: To initiate a refund, please contact our customer support team at sales@cr8td.com within the designated time frame.
2. Provide Details: In your refund request, include your order number, the product you wish to return, and a description of the issue or reason for the refund.
3. Return Instructions: Our customer support team will provide you with instructions on how to return the item. You may need to provide photographic evidence of any defects or issues.

Refund Process:

1. Inspection: Once we receive the returned item, our team will inspect it to verify its condition and the reason for the refund request.
2. Refund Approval: If the returned item meets the eligibility criteria, we will approve the refund.
3. Refund Method: Refunds will be processed using the same payment method used for the original purchase. Please allow 5 business days for the refund to appear in your account.

Non-Refundable Items:

• Gift cards and downloadable products are non-refundable.

Return Shipping:

• If the return is due to a faulty or incorrect item sent by us, we will cover the cost of return shipping. In other cases, return shipping costs will be the responsibility of the customer.

Lost or Damaged Returns:

• We recommend using a trackable shipping service for returning items. We are not responsible for lost or damaged returns during transit.

Exchanges:

• We do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order.

Contact Us:

• If you have any questions or concerns about our refund policy or the refund process, please contact our customer support team at sales@cr8td.com.

We are committed to providing you with high-quality products and excellent service. Our refund policy ensures a fair and transparent process for handling refunds and returns.

Your satisfaction is our priority at CR8TD.com.